PCLReader Technical Support Request Form

Complete the form below and we'll contact you within 48 hrs with the results.

The better your description, the faster we can analyze the problem and the sooner you get your answer.

Basic Information
PCLTool Product: Product Version#: (See Relnote.PDF)
Program (.exe): Windows Platform/Ver.
Name: Company:
Email: Phone:
Conversion To Format:
Raster  BMP  
 PNG    
 PCX  MultiplePage (DCX)  
 XPS    
 TIF
   
Compression:    None PackBits GroupIII GroupIV
PDF  Raster Flate/TIFF G4  Flate/JBIG2  
Extract  with Font Data  w/o Font Data  
View  Raster      
 Best  Darker  Lighter  
File Attachment (TSZ & ZIP Files Accepted)
Include the following in an attachment TSZ or ZIP file (check all included)
Input PCL filename
Include all *.INI and *.LOG files

Run TechSupport.exe to generate your custom .TSZ file.


Attach TSZ or ZIP Files


(max file size: 10MB)


Download & Install : TechSupport.exe
Notes
Add Summary of Problem or Include it in the TSZ or ZIP File


List Sequence of events that re-creates the problem or include it in the TSZ or ZIP file

SPAM

In order to prevent Spam, please type the letters and numbers you see on the left in the text box to the right before submitting. 


 *Letters are all case-sensitive